credit and collection / receivables outsourcing
Receivables Outsourcing
What is receivables outsourcing?
A proactive approach to debt collection is essential to keeping your receivables at a minimum. This not only requires clearly defined strategies, but also a dedicated team in place to ensure that your business can stop debt collection issues before they start.
Receivables outsourcing can help businesses take a proactive approach to receivables collection. Our team will work with your clients to provide a customized, customer service-focused approach to contacting customers to remind them of their obligation to pay their account. This approach has allowed our clients to lower their accounts receivable while maintaining a positive relationship with their customer base.
- Our receivables outsourcing services include:
- Early stage reminder calls
- Pre-collections services
- Full cycle accounts receivable management
Why might you outsource collections?
You’ve likely heard the phrase, “Cash is King.” That phrase very applicable when it comes to receivables outsourcing. At the end of the day, your accounts receivable strategy needs to generate as much cash as possible for your business.
Choosing receivables outsourcing can have many benefits for your business, including:
- Reducing costs spent on collections
- Improving cash flow
- Reducing customer service calls
- Improving customer relationships
Why choose CSP Global Services for receivables outsourcing?
What sets CSP Global Services apart is our specialty in working with not only large corporations, but mid-size businesses that, in the past, did not have access to the increased efficiencies and reduced costs of a global outsourcing operation. We’ll work closely with you to develop a custom outsourcing strategic plan that minimizes your cash outlay while maximizing the talents of your current team members.
We are here to help you determine if receivables outsourcing is a good choice for your business. No matter what type of receivables outsourcing you think your company may need, we’ll start with a thorough due diligence process that will give you a clear idea of precisely which benefits your company can start to achieve from a receivables outsourcing project.
You can feel assured that your needs will be met because of our knowledgeable staff’s unequaled commitment to customer service. We believe in providing total customer satisfaction on each and every one of our engagements.
Why choose the Philippines for your receivables outsourcing?
All of our business process outsourcing is done through the Philippines, one of the fastest growing BPO locations in the entire world. We choose to work only in the Philippines because the country is known for strong English skills. English is one of two official languages of the country and one of the major subjects at all educational levels. This leads to workers who are very familiar with the language, as well as aware of western business culture.
Also, since the Philippines is still emerging in the BPO market compared to more established countries, such as India, we’re able to keep your costs low.
Sample Philippines’ salaries courtesy of Sourcing Line (as of March 2010):
- Junior BPO resource: 8.7 % of US
- Skilled BPO resource: 14.0 % of US
- Operations manager: 26.0 % of US
- Customer service representative: 17.0 % of US
- Customer service manager: 23.0 % of US
No-Risk Receivables Outsourcing Consultation:
For a no-risk receivables outsourcing consultation from CSP Global Services, contact us at 216-503-3800 or use our contact form.